Car Rental Guide
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4.6 / 5
Why do you need my flight number?
When you make your reservation, we will always ask to provide the flight number. It is important for the local rental car supplier, so they can know when you will arrive. If they see that your flight is delayed they will normally keep the car until your arrival. It is also very important to leave the flight number on the reservation if you have an option MEET AND GREAT. What's that mean it means that rental car representative will wait for you in the arrival hall holding a poster with your name in order to lead you to the car. Your flight number most likely contains two letters and 4 numbers. If you are not coming in by flight, you can enter 0000 to be able to make the reservation online.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
Is it possible to pick up my car late at night?
Some of the companies work after opening hours in order to provide you with the best service. Processing with your booking you will be asked to choose your pick-up time at the website. As long as you can see the green button BOOK NOW it means you are able to pick up your car at the indicated time. Please, be advised that some of the rental car agencies may apply an extra charge for out f hour service. You will find it in the terms and conditions. In order to check opening hours of selected rental car agency, you can click on the car picture. You will see easily the opening hours for the most agencies.
Can I add an additional driver to my booking?
Yes, the additional driver can be added to your reservation on arrival to the local office. Some of the local suppliers charge an additional cost. Please, be advised that the cost of the service depends on the local car rental supplier and can be different for each agency. In order to see the prices for the additional driver, please check the terms and conditions for this particular quote. All additional drivers must reach age restrictions and provide a valid drivers license on arrival to the local office. Also, the additional driver is obligated to present an international driver´s license if it is required. All drivers must be presented at the local office at the moment of picking up the car.
How long it takes to unblock the deposit?
There is a security deposit blocked on your credit card meanwhile the rental. It will be unblocked on the safe return of the car. In case of any damages caused during your car rental period, a certain amount can be discounted from your deposit. The amount of blocked security deposit may last up to 20 working days to appear back on your credit card. This process totally depends on the banks involved. If 20 days passed and you still not see the security deposit amount at your account we recommend contacting car rental agency direct.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00